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Channel: Customer Experience - Unilog: B2B eCommerce Software & Product Content Services
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Comparison of Chatbots for B2B eCommerce Sites

Pros and cons of 5 chatbot platforms that can talk up your business Thinking about integrating a chatbot into your B2B eCommerce site? Check out our reviews of these five popular chatbot platforms,...

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What is Headless Commerce, and How Does it Work for B2B?

If you’re a wholesale distributor, manufacturer, or specialty hardgoods retailer, you must be flexible and agile if you want to keep up with buyer expectations. But, to do that, your business systems...

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Cool Feature: Instant Messaging Channel for Customers

Businesses are searching for additional ways to serve customers as they continue to operate with less resources and limited in-person contact brought on by the pandemic. Some have implemented a...

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3 Trends Driving the B2B Marketplace – Part 2 of 3

Emerging competition and marketplace disruptors are forcing distributors to integrate new strategies to help defend their turf and remain relevant. As a result, we see three trends gaining momentum in...

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3 Trends Driving the B2B Marketplace – Part 3 of 3

If you’ve been following our blog series, you’ve learned how B2B companies are taking proactive measures to remain competitive and relevant. These trends have become winning strategies even small to...

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5 eCommerce Efficiency Tools B2B Buyers Want

The B2B marketplace is evolving its customer-centric sales approach to meet changing customer expectations and needs. In the past, the customer experience involved personal interactions, printed...

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B2B Distributors: Take a Customer-Centric Approach and Get to Know Your...

When it comes to B2B distribution, understanding your customers is not just a good practice—it’s a fundamental necessity. With today’s fierce competition and changing buyer expectations, distributors...

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5 Marketing Strategies to Promote Kitchen and Bath Showrooms

The National Kitchen + Bath Association (NKBA) recently published its 2024 Kitchen and Bath Market Outlook Report and while they predict slight declines in residential remodeling and new construction...

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Leverage Mobile eCommerce as Part of Your B2B Digital Strategy

Size doesn’t matter when it comes to strategic planning. Whether you’re a small, independent distributor, a mid-sized business, or a large wholesale competitor, a well-thought-out business strategy is...

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4 Reasons B2B Sellers Should Display Price and Availability on Their Site

Gone are the days of keeping competitive product information close to the vest. With more online retailers to contend with and B2B buyers insisting on more transparency, distributors are faced with...

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